We will be closed for internet orders from Mid Day 21st December 2017 until the 2nd January, 2018 inclusive. Orders may be placed during this time on the understanding that they will not be shipped till the 3rd January, 2018.
Our Standard Delivery Days are Monday - Friday
Our basic carriage charge is £6.50 for goods weighing up to 20kgs, carriage then rises on a sliding scale of 40p per additional kilo. From the moment your order leaves us with our carriers DPD up until the time it is delivered at your door, which we aim to deliver direct from our stock within 1-2 working days it is being tracked. DPD will email you or text you, if you have provided a mobile telephone number on the morning of your delivery informing you of what time you can expect your delivery within an hour allocated slot, should the time slot be inconvenient for you, you may liaise with DPD to arrange a more convenient time slot. In addition we can provide you with a proof of delivery where required.
Saturday deliveries can be arranged at an additional cost, please telephone 0843 289 5525 for a quote before 1.00pm on Fridays, should a Saturday delivery be required.
For customers who are not mainland UK there will be an extra carriage charge which will depend upon your location, Should you qualify for the extra charge our sales team will contact you and let you know what the charge will be before processing with the order.
Scottish Highlands Postcodes are listed as follows - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands Postcodes are listed as follows - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
If you have a query with the delivery of your order please contact our Customer Support team on 01772 671581.
PLEASE NOTE: Deliveries may be affected in some parts of the UK when there are adverse winter weather conditions. In these circumstances please bear with us as our delivery companies will be working as hard as they can to get your orders to you on time.